The Soft Skills that Make Good Leaders

Soft skills are important for leaders. While many tasks can be done better with machines, emotional intelligence remains solely a human skill, at least for now.
The Soft Skills that Make Good Leaders

Last update: 10 May, 2021

Soft skills are becoming increasingly relevant in all fields. Experts believe that they’ll continue to be of great importance in the future. While technology might have the final word in systemization and automation, different skills are required in different areas.

Hard skills versus soft skills

Hard skills are those associated with the formal and technical requirements an individual needs to perform an activity. However, soft skills are those abilities that allow an individual to interact with others effectively.

In a world where artificial intelligence is starting to gain ground, emotional intelligence is becoming increasingly important. In fact, soft skills are very important in leadership.

Below, discover five examples.

“Great works are performed not by strength but by perseverance.”

-Samuel Johnson-

Soft skills necessary for good leadership

Empathy

Empathy is essential for good leadership. It’s impossible for a leader to get the best out of their team without it.

Empathy is the ability to understand other people’s points of view. It acts as a kind of guide for people to know how to treat and inspire others. With it, a leader can both see and understand other people’s strengths and weaknesses. This is essential if they want to get the best out of each person.

Communication skills

Good communication is one of the most important skills in a leader. It isn’t enough for them to have amazing ideas, as they must also know how to communicate them. They also need to motivate others and be understood.

Furthermore, it’s crucial for them to transmit messages in the right way, as a good idea loses some of its substance if it isn’t communicated effectively. In addition, criticism or negative feedback is far easier to deal with when it’s communicated in the appropriate way.

Motivation and inspiration

Motivating and inspiring a team is a complex task. To do this, a leader must use several soft skills at once. They need to be able to communicate emotions and get others to understand and share them. As a matter of fact, this goes beyond communication and enters the realm of expression.

Inspiring others is even more difficult. The best way to achieve this is by example, as others are more inspired by actions and gestures than words. Therefore, a leader needs to be coherent with what they say and do.

Active listening

We could say that this forms the basis of all soft skills, as it’s very difficult to be a good leader without having the ability to listen to others. Other people’s views are sources of inspiration for finding new ideas and solutions.

As the phrase implies, this is a participatory activity. A leader stays quiet while someone else is talking. They actively pay attention to what they’re saying. Furthermore, they read into the surrounding background atmosphere. They also answer what they’re being asked.

Teamwork

Teamwork is one of the areas that require good soft skills. In fact, when performing activities with others, willingness and adaptability are almost more important than knowledge or experience.

A team never really advances or evolves within an atmosphere of competition, suspicion, or mistrust. A well-formed group improves individual skills and allows the team to grow together. This is crucial for a leader. One of their functions is to facilitate synergy.

Soft skills and the future

The world is moving towards forms of collaboratively-oriented production and consumption. This is why soft skills are so important in both collaborators and leaders. Undoubtedly, the successful development of soft skills is extremely important in any kind of task.


All cited sources were thoroughly reviewed by our team to ensure their quality, reliability, currency, and validity. The bibliography of this article was considered reliable and of academic or scientific accuracy.


  • Gómez-Gamero, M. E. (2019). Las habilidades blandas competencias para el nuevo milenio. Divulgare Boletín Científico de la Escuela Superior de Actopan, 6(11).


This text is provided for informational purposes only and does not replace consultation with a professional. If in doubt, consult your specialist.